Date: 30 december 2024
Version: 1.1
Introduction
KempenSoft B.V. (“we,” “us,” or “our”) prioritises your privacy and the protection of your personal data. This Privacy Policy explains which personal data we collect, how we use it, with whom we share it, how we protect it, and how long we retain it. Additionally, we provide details on the cookies we use and your rights regarding the processing of your personal data.
1. Data We Collect
Usage Data:
We collect information about how visitors interact with our website ([Insert Website]) and its features. This includes details such as pages viewed, actions taken, and timestamps of visits.
Device Information:
We collect details about the device you use to access our website or services, including the type of device, operating system, IP address, and unique device identifiers.
Contact Information:
We collect contact information provided by you, such as your name, email address, or phone number, to respond to contact requests made through our website.
Service Information:
When you use our services, we may collect data such as your name, phone number, email address, company details (e.g., VAT number), payment information, and other relevant data required to deliver requested services and support.
We only collect and process personal data that you voluntarily provide, except for usage and device information. Where necessary, we will request explicit consent to process your personal data.
2. Purpose of Data Collection
The personal data we collect is used for the following purposes:
1. To deliver requested or subscribed services.
2. To maintain and enhance our website and the services offered.
3. To analyse trends and gather demographic information about our users.
4. To evaluate and improve user experience.
5. To ensure security, including the protection of personal data.
6. To communicate with you about your requests and the services we provide.We limit personal data processing to what is strictly necessary for the purposes outlined above.
3. Sharing Your Data
KempenSoft only shares your personal data with third parties in the following cases:
•  When third parties perform services on our behalf, such as hosting or delivery services, essential to providing our services.
•  When legally required to do so.
We require all third parties to implement adequate safeguards to protect your personal data, ensuring compliance with GDPR and similar regulations.
4. How We Protect Your Data
We employ technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction. This includes secure connections (SSL), strict access controls, and robust security protocols for our website and related services.
5. Data Retention
We retain personal data no longer than necessary to fulfil the purposes outlined in this policy. Personal data will generally be deleted within one year unless ongoing processing is required for compliance with legal or business obligations. For data subject to statutory retention periods (e.g., tax records), we adhere to the prescribed durations, which can be up to seven years.
6. Cookies and Similar Technologies6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help improve website functionality and provide analytics about usage.
6.2 Types of Cookies We Use:
•  Essential Cookies: Necessary for core website functionality.
•  Functional Cookies: Enable enhanced functionality, such as remembering user preferences.
•  Performance Cookies: Gather analytics on how users interact with our website to improve user experience.
6.3 Third-Party Cookies:
We use third-party tools like Google Analytics to understand how users interact with our website. To safeguard your privacy:
•  IP addresses are anonymised.
•  We have a processor agreement with Google.
•  Cookies are configured for maximum privacy compliance.6.4 Managing Cookies:
You can control cookie usage through your browser settings, blocking or allowing specific types of cookies. However, disabling cookies may affect website functionality.
7. Your Rights
You have the right to:
•  Access and review your personal data.
•  Correct inaccuracies or supplement incomplete data.
•  Request data deletion or restrict its processing.
•  Withdraw consent where processing relies on it.
If you have any requests or concerns about your personal data, please contact us (details below). If you are unsatisfied with our response, you may file a complaint with the relevant data protection authority.
8. Changes to This Policy
This Privacy Policy may be updated periodically. The most recent version will always be available on our website. We recommend checking this page regularly to stay informed about updates.
For questions or clarifications, please contact KempenSoft at hello@kempensoft.com